April 16, 2020
Dear DERMfoot 2020 Attendee,
Thank you for your commitment to DERMfoot in the past year as a loyal supporter of continuing education for lower extremity dermatology. Due to recent eCommerce Cvent policy changes regarding the processing of credit card refunds, as well as the challenges arising from Virginia’s “shelter in place” rules and regulations, our administrative and financial teams have encountered unexpected electronic transaction delays. The DERMfoot executive committee has authorized refunds by mail to be issued from a private CPA firm effective immediately. If you do not receive the funds by April 27th, 2020 to the address on record, please reach out to Admin@DERMfoot.com or call our accounting department at 678-527-0966.
For your reference, our DERMfoot refund policy is included below:
DERMfoot is providing the following options to our 2020 registrants:
- Automatic DERMfoot 2020 Spring seminar registration transferred to the DERMfoot 2020 Fall seminar, October 1 – October 4, 2020- 25 CECH. Location: Hilton Washington Dulles Airport.
- Request to transfer your DERMfoot 2020 Spring seminar registration to the DERMfoot 2021 Spring seminar, held April 15th – 18th, at the Westfields Marriott Washington Dulles in Chantilly, VA.
- All cancellation requests must be made in writing to Admin@dermfoot.com. Cancellations requiring a refund will be assessed a non-refundable $75 transaction fee for a physician attendee or a $250 fee per exhibitor booth purchased. Transfer requests are not subject to this fee and will be valid for a period of one year from the date of issue. Registration fees are non-refundable/non-transferable within 10 weeks of the conference start or no later than July 15, 2020.
Our team is working diligently to accommodate each refund request in a timely manner, and we greatly appreciate your patience and understanding.
Annette Joyce, Conference Chair
Joel Morse, Scientific Chair